An NYT article on “what has happened to face-to-face conversation in a world where so many people say they would rather text than talk.”

The “app generation” grew up with phones in hand and apps at the ready. It tends toward impatience, expecting the world to respond like an app, quickly and efficiently. The app way of thinking starts with the idea that actions in the world will work like algorithms: certain actions will lead to predictable results … This attitude can show up in friendship as a lack of empathy.